Empowerment and empowerment is a technical or management tool that consists of delegate, grant or convey power, authority, autonomy and responsibility to employees or teams of an enterprise so that they can make decisions, solve problems or tasks without having to consult or obtain the approval of his superiors.
Through the application of the empowerment, workers or work teams have greater decision-making powers, greater authority to solve the problems, greater autonomy in the performance of their duties, and greater responsibility for the execution of the tasks, goals and outcomes.
While managers, heads or superiors, rather than dedicate himself exclusively to direct and control, leave that workers or teams implemented their ideas or methods, guide, motivate, stimulate, recognize the successes and reward results.
The main objective of the empowerment is to seek to distribute adequate levels of power, authority, autonomy and responsibility throughout the Organization and, thus, strengthen all the members, increasing their effort and dedication, and at the same time, taking advantage to maximize their knowledge, skills and capabilities.
But in addition to allow a further strengthening in the members of the company as well as be able to make better use of its powers, implement the empowerment allows greater efficiency in decision-making, problem-solving and the execution of tasks.
This is due to the idea that workers who are closer to the action or the problem are best placed to take decisions in this regard, to solve the problem or to become responsible for the task.
But in addition, due to the fact that time is not lost to implement empowerment already in consult or obtain the approval of the management or senior to take a decision, solve a problem or perform a task.
Another advantage or direct benefit of implementing the empowerment is that to provide greater power, authority, autonomy and responsibility to the workers, they feel most recognized, most considered and more useful, and therefore with a greater self-esteem, more motivated and more committed to the company.
Which in turn allows other benefits or indirect benefits such as an increase in productivity, an improvement in total quality, greater customer satisfaction, greater competitiveness, and greater profits or returns.
As we see, the empowerment is a concept that offers several advantages and benefits, although it should be noted that this can be applied successfully in an organization is required to comply with some requirements:
provide adequate information: for a successful implementation of the empowerment, the worker must provide all appropriate information enabling it to make the right decisions, solve problems effectively, or perform tasks efficiently. For example, the worker must understand the task, the expected results, and know who and when presentarlos.proporcionar tools and resources: it is necessary to provide adequate information for the correct application of the empowerment also it is necessary that the worker have all the tools and resources. For example, the worker must be well trained and qualified and have all the necessary provisions for the good performance of their tareas.brindar feedback: for empowerment is also applied successfully it is necessary to establish direct lines of communication with the worker in such a way that they can answer your questions, provide guidance, and provide information to enable it to know if you are running the task in a manner correcta.evaluar and reward performance: Finally, for the correct application of the empowerment results (rather than the methods used) should be evaluated at the end of the task, and if they fail to meet expectations, must analyze the errors and the consequences; But if they do meet or exceed expectations, must recognize and reward the work done, either with incentives, rewards or economic, with greater delegation of power and authority.Tags: Concepts, management of business, business, human resources tools
Tweet
Related content:
Quality totalConcepto and the importance of delegating
No comments:
Post a Comment